Privacy Policy
This policy explains what personal information Kwantu Homes collects, why we collect it, and the rights you have over it.
Who we are
Kwantu Homes is a property business operating in Gauteng, South Africa, helping first-time buyers find and finance quality homes. This policy covers the personal information we collect through our website and in the course of helping you buy a home.
What information we collect
- Details you give us through our contact form, such as your name, email address, phone number and message.
- Information about the properties you enquire about, including which homes you view and ask us about.
- Information you share when expressing interest in pre-approval, such as your income and affordability details, which we pass to our bond origination partner on your behalf.
- Cookies and usage data, such as pages visited and general device information, collected automatically as you browse the site.
Why we collect it
We use your information to respond to your enquiries, to connect you with one of our agents about a specific home, to help you get pre-approved for a home loan through our bond origination partner, and to understand and improve how our site works.
Who we share it with
We share your information with our bond origination partners, such as BestBond, when you request pre-approval, so that they can assess your home loan options. We also use service providers who host and run our systems on our behalf. We do not sell your personal information to third parties.
Your rights under POPIA
Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:
- Access the personal information we hold about you.
- Ask us to correct any information that is inaccurate or out of date.
- Ask us to delete your personal information, where we are not required to keep it.
- Object to how we process your information.
- Lodge a complaint with the Information Regulator of South Africa if you believe your rights have not been respected.
Cookies
Our site stores a small cookie to remember that you have seen our cookie notice, and uses basic analytics cookies to understand how the site is used so we can improve it. You can clear cookies at any time through your browser settings.
Contact us
If you have any questions about this policy, or would like to access, correct or delete your personal information, contact us at dewald@kwantuhomes.co.za.